a
Account technology strategist (ATS)
Individuals responsible for providing pre-sales technology support by designing technical programs that guide customers in realizing annuity value by establishing both deployment and future product plans.
Android phone
An open source software stack for mobile devices developed by Google and maintained by the Open Handset Alliance. Android includes an operating system, middleware and applications and is based on the Linux kernel.
Appache license
A free software license authored by Apache Software Foundation (ASF) that allows the user of the software the freedom to use the software for any purpose, to distribute it, to modify it, and to distribute modified versions of the software, under the terms of the license.
Aviva
A global insurance company headquartered in London, United Kingdom that leads the market in both general insurance and life and pensions in the UK and has major businesses in Continental Europe, North American, and Asia. Aviva is the sixth-largest insurance company in the world measured by net premium income, with 53 million customers in 28 countries.
b
Boeing 737
A family of nine models of short-to medium-range, twin-engine narrow-body jet airliners with a capacity of 85 to 215 passengers produced by the Boeing Company.
BMC Software, Inc.
A provider of enterprise management software used for a variety of functions, including recovery and storage management, business process scheduling and integration, and application and database performance management.
c
Client
An application or system that accesses a remote service on another computer system, known as a server, by way of a network.
Cloud computing
A new supplement, consumption, and delivery model for IT services based on the Internet, and it typically involves the provision of dynamically scalable and often virtualized resources as a service over the Internet.
CA, Inc.
A software company based in Islandia, New York that specializes in building enterprise IT solutions. Previously known as Computer Associates International.
Consumer Electronics Show (CES)
An annual conference during which companies that do business in the consumer technologies industry come together to show their newest products.
Consumerization of IT
As people have become accustomed to extensive choice and selection in the technology they use in their personal lives, they are expecting more choice in the technology they use for work.
Customer Decision Framework (CDF)
A Microsoft sales framework to guide sales personnel through the conversations and activities they will have with stakeholders through the Office 365 sales process.
d
Data centers
Facilities used for centrally housing computers and communications equipment typically maintained by an organization for handling the data required for its operations.
Dell Computer Corporation
A direct-sale personal computer manufacturer and marketer of third-party software and peripherals.
Development Planning Services
A Software Assurance benefit that provides consulting services around private cloud management and virtualization and helps customers plan their migration to Office 365 and adop of Windows Azure and the public cloud.
e
Enrollment for Core Infrastructure (ECI)
A three year enrollment added to an Enterprise Agreement that enables the purchase of licenses for infrastructure server products.
Microsoft Exchange Online
A Microsoft hosted service that provides a remotely hosted enterprise messaging solution based on Microsoft Exchange Server 2007.
g
Google, Inc.
An online service company that specializes in search engine technology.
h
Hewlett-Packard Company
A manufacturer and developer of computer products, technologies, and solutions. Offerings span information technology, personal computing and access devices, global services and imaging and printing.
Hybrid
A solution using both on-premises and cloud-based services for cloud computing; also known as Software plus Services.
i
Infrastructure as a service (IaaS)
A model of information technology service delivery where consumers purchase access to computer infrastructure from an external organization and access those resources over the internet.
Infopedia
An information portal built on Microsoft SharePoint Server 2010 and Microsoft FAST Search Server 2010 for SharePoint to manage content for Microsoft's SMSG business unit.
International Business Machines Corporation (IBM)
A manufacturer of computer systems, software, networking systems, storage devices, and microelectronics.
IBM Lotus Notes
IBM messaging and collaboration client software.
IT
A profession that involves activities related to running the company's internal technologies infrastructure.
k
Kinect
Kinect for Xbox 360 allows users to control movies, music, and games with their hands, body, and voice.
l
License agreements
Legally binding agreements between the owner of the intellectual property and a user specifying the rights of the user regarding the intellectual property.
License Mobility
A new SA benefit which allows customers to move Volume Licensing server applications to shared hardware clouds without having to buy new licenses.
Microsoft Lync Online
A Microsoft hosted service that provides instant messaging with logging, archiving, and security functionality.
m
Mango
Windows Phone 7.5 is also called "Mango" release.
o
Microsoft Office 365
A Microsoft group of hosted productivity, communications, and collaboration services including the Office desktop suite, Exchange Online, SharePoint Online, and Lync Online.
Microsoft Online Services
Microsoft hosted solutions for businesses with advanced IT needs. The suite includes Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft Office Communications Online, Microsoft Forefront, and Lync Online
On-premises software
Software installed and run on computers on the premises of the person or organization using the software, rather than at a remote datacenter via cloud computing.
OpenStack
An IaaS cloud computing project by Rackspace Cloud and NASA, joined by more than 120 companies such as Citrix Systems, Dell, AMD, Intel, Linus, HP, and Cisco, to provide free open source software released under the terms of the Apache License.
Oracle Corporation
An enterprise software company that develops, manufactures, markets and distributes database technology software.
p
Private Cloud
An internal environment optimized for performance and cost that provides self-service access to IT resources on demand and is deployed inside a customer's datacenter and is powered by packaged server products, providing compatibility with existing applications.
Public Cloud
Offers customers the ability to deploy and consume services using a highly scalable platform providing pay-as-you-go flexibility.